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Dataset Overview

Dataset Type

text corpus for NLP

Language

zh-CN,
Mandarin Chinese (China)

Speech Style

N/A

Content

dialogical texts on
healthcare-related
customer service

Audio Parameters

N/A

File Format

TXT (UTF-8)

Recording Equipment

N/A

Recording Environment

N/A

License

Magic Data
open-source license

Open Source
NLP Corpus

NLP-CHealCusSerC: A Chinese Healthcare Customer Service Corpus

50 Mandarin Chinese dialogical texts
in healthcare-related customer service scenarios

This dataset consists of 50 text dialogue interactions in Mandarin Chinese.

The recommended application is in healthcare-related customer service settings.

Sample:

A - Line Operator, B - Customer
A: 请问您哪里不舒服?
B: 吃完饭总觉得胃不舒服。
A: 麻烦问一下您的性别,年龄,是否吸烟喝酒,是否有药物过敏史呢?
B: 女,42,不吸烟不喝酒,没有过敏史。
A: 您胃是怎么不舒服呢?反酸吗?烧心吗?还是胃痛?有无吞咽困难呢?
B: 胃不痛,就是反酸烧心,无吞咽困难。
A: 您反酸多久了?
B: 半年左右了。
A: 有去医院看过吗?
B: 吃过几次吗丁啉。
A: 这边推荐您使用奥美拉唑4到8周,同时建议您去医院消化科就诊。
B: 好的谢谢!

Dataset Overview

Dataset Type

text corpus for NLP

Language

zh-CN,
Mandarin Chinese (China)

Speech Style

N/A

Content

dialogical texts on
healthcare-related
customer service

Audio Parameters

N/A

File Format

TXT (UTF-8)

Recording Equipment

N/A

Recording Environment

N/A

License

Magic Data
open-source license

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