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Dataset Overview

Dataset Type

text corpus for NLP

Language

zh-CN,
Mandarin Chinese (China)

Speech Style

N/A

Content

dialogical texts on
education-related
customer service

Audio Parameters

N/A

File Format

TXT (UTF-8)

Recording Equipment

N/A

Recording Environment

N/A

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NLP Corpus

Chinese Customer Service Scenario Text Corpus – Education

50 Mandarin Chinese dialogical texts
in education-related customer service scenarios

Dataset Overview

Dataset Type

text corpus for NLP

Language

zh-CN,
Mandarin Chinese (China)

Speech Style

N/A

Content

dialogical texts on
education-related
customer service
N/A

File Format

TXT (UTF-8)

Recording Equipment

N/A

Recording Environment

N/A

This open-source dataset consists of 50 dialogic interactions with texts in Mandarin Chinese, concerning education-related customer service scenarios.

Sample:

A – Line Operator, B – Customer
A: 您好,是想了解一下课外辅导课程吗?
B: 对的。
A: 请问是多大的孩子,男孩还是女孩?
B: 11岁女孩儿。
A: 请问孩子有什么爱好吗?
B: 平时就爱蹦蹦跳跳的,性格比较外向。
A: 您考虑让孩子上舞蹈课吗?
B: 有一套的课程模式吗?
A: 我们会帮您制定比较符合孩子的一套课程,如果您想让孩子培养什么兴趣,可以给您选到课程里面。
B: 我想学舞蹈,然后也想学一下书法。
A: 可以,我们这边会跟您制定课表。
B: 可以都是周六日学吗?
A: 可以,您可以过来选时间段。
B: 好,那我工作日过去。
A: 好,有什么问题可以再问我。
The dataset is provided on an “As Is” basis, and no warranty, either expressed or implied, is given. Your use of the dataset is at your sole risk. You expressly understand and agree that MagicHub and/or Beijing Magic Data Technology Co., Ltd. shall not be liable for any direct, indirect, incidental, special or consequential damages; including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses related to the datasets.

Copyright © 2021 Beijing Magic Data Technology Co., Ltd. All rights reserved.

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